Sync all your customers to a Mailchimp List


Mailchimp is one of the best-known worldwide marketing automation platform and an email marketing service. With this app you can synchronize your catalog (Products, orders and customers) in real-time with Mailchimp. It has a starting plan (free) which allows you to send 12.000 emails and has a limit of 2000 customers registered.

If that limit is reached you will have to acquire one of their plans according to your particular needs. With Jumpseller, some of the themes are already integrated with Mailchimp and to make them work see the App integration section and follow the guide.

Mailchimp Logo


  1. How to Setup Your Newsletter Form
  2. Add a Pop-Up Signup Form to Your Website
  3. Import contacts to Mailchimp
  4. Frequently asked questions

How to Setup Your Newsletter Form

Some of the store themes available in Jumpseller have a newsletter subscribe form, while you can also add it to other themes without the built-in subscribe form. In both cases, the process is very similar.

  1. You need to have a Mailchimp Account. You can get one here:

  2. Once your account is set, create a new list. Go to Audience and then click on Create Audience. If you already have other lists, to create a new one you can go to View Audiences. create list create list

  3. After that, you will have to fill in some details regarding the new Audience you are creating. create list

  4. Now, you will see a message of confirmation, on the same page scroll down and add your contacts. create list create list

  5. Next, you need to click on Add a pop-up forms, by going back to the main Audience page from the Top Menu. signupform

  6. In the next screen, select Embedded forms. customer list

  7. In the next screen, make sure Show only required fields is selected. embedded form

  8. In the section with the code, If your theme already has a newsletter subscribe form copy to your clipboard just the lines you see in the image below. Make sure you don’t have any extra character. DO NOT include the quotation marks. For example, the line copied in the image below is: example

  9. In the section with the code, If your theme DOES NOT have a newsletter subscribe form copy to your clipboard all the code from the Embedded forms page on Mailchimp. Again, make sure you don’t have any extra character. DO NOT include the quotation marks. For example, the line copied in the image below is:

  10. Then, go to your Jumpseller Store > Theme Options > Other Options and paste the code in the Newsletter URL - Mailchimp text box and save the changes. You are all set. done

For more details please refer to:

Add a Pop-Up Signup Form to Your Website

Pop-up signup forms help you connect with the people who visit your website. Use the pop-up form editor to quickly design a pop-up form and customize it with a special offer or discount so you can grow your audience and boost your sales. The pop-up form editor is where you customize your pop-up signup form and generate the code you use to embed the form on your site. To access the editor, follow these steps:

  1. Navigate to the Lists page.

  2. Click the drop-down menu next to the list you want to work with, and choose Signup forms.


  3. Select Subscriber pop-up.

  4. Next, you'll customize the look of your pop-up form. This is where you'll choose the format of your pop-up form and when it displays to people who visit your site. You can also add and style labels, call-to-action buttons, and custom messaging. To learn about the customization options please refer to: Customize the Form.

Generate the form code and add it to your website

  1. In the pop-up form editor, click Generate Code.


  2. In the Copy/paste onto your site pop-up modal, highlight the code and copy it to your clipboard.


  3. Paste the code into your website's HTML (anywhere between the two tags), by going to Code Editor under Themes.


  4. After you add the pop-up signup form code to your site, you may need to Edit the Form. In that case, please refer to the Mailchimp Guide.

  5. Lastly, go to your Mailchimp account and click on Publish in the bottom right.

Import contacts to Mailchimp (App integration)

The Mailchimp app works to improve the way you handle your lists for your Jumpseller online store. This app will allow you to sync your customer's contact info from Jumpseller on a list on Mailchimp, this way, every customer that buys from your store will be at reach easily. Please note that if you manually created your customers without Name and Surname they will not be sent to Mailchimp.


  1. Subscribe to Mailchimp, if you are already subscribed, just login.

  2. You will need the API key in order to connect your Mailchimp account to your online store in Jumpseller. To get your API key please click (login) here. Click "Create a Key", once the key is generated, copy it like you see below.

  3. Go to your admin panel in Jumpseller > Apps > Mailchimp and paste it on the field, as seen in the image below:

    mailchimp App

  4. If the API key is added correctly, the lists that you have previously created on Mailchimp will be loaded and you will be able to choose the list you want your acquired customers to be part of. However, if the API Key is incorrect, it will not allow you to select lists or checkboxes. See image above for reference.

    Important: if the API key doesn't work and you are sure it is the right one, the issue might be related to an adblocker or some popup blocker in your browser, please disable it, otherwise, it may not work properly.

  5. Once you have steps 3 and 4 done you will be presented with an optional checkbox:

    Send double opt-in confirmation: when selected, this will send e-mails to all customers to confirm if they want to be subscribed. A message with "Do you confirm that you would like to be subscribed to this Mailchimp list?" will be sent.

Frequently asked questions

Will this be available for my plan?

Yes, this app will be available to all of our plans. However, if you have plans: BASIC and PLUS you will not be able to see those customers in Jumpseller and their data, for that you will have to be subscribed to PRO and PREMIUM plans.

Will this insert a Mailchimp Subscribe button in my store?

No, this will be something working on the backend. There will be no interface elements added through this app, although, we have a way to do this, you can take a look at this very easy step by step tutorial to achieve this.

Need to translate Mailchimp error or success messages?

Visit the following page:

Does the app export Abandoned Orders to Mailchimp?

Abandoned orders will be exported to Mailchimp. However, you will only be able to use them for abandonment campaigns, not for other e-commerce tools

Is it possible to export the customers with tags to classify/categorize contacts?

No, this is not possible with the app at this moment.

How can I clean up my contact list?

If you have any questions regarding the app, please feel free to contact us.