Support Center

Local Pickup

Important: This feature is only available on the checkout version 2 (In your Admin Panel: Checkout > Preferences > Checkout version).

Pickup locations are designated areas for customers to collect their ordered items. They offer convenience and flexibility in terms of timing and location. Customers can enjoy faster access to purchases, reduced shipping costs, and increased security.

A Jumpseller store can have multiple pickup locations. Adding these pickup locations is a very simple process and allows you to cater to a more broad audience in your order fulfillment.

How to Configure

  1. Go to your store’s administration area.

  2. Click on the “Locations” option on the “Checkout” menu.

  3. Click on the “Add Place” button to start adding a new pickup location.

    local pickup list
  4. Fill in your Pickup Location’s address details.

    local pickup form
  5. Add pickup instructions, e.g. how long will the Pickup Point keep the delivered order available for pickup. These instructions will be sent along with the “Order Ready to be Picked up” email.

    pickup instructions
  6. When you finish filling out the form, you can then click “Save” at the top right corner.

After going back to the Locations page, you can toggle on and off the availability of your Pickup Locations.

pickup toggle

As you can see on this page, each location has a “pickup” tag, this means that they are valid order pickup points that your customers can choose during the checkout.

set default location

Regarding the two other tags, Default and Contacts. You can set one of your locations as the “default” one, showing up as your physical store address when customers go to the “Contact” page in your website.

In order to do that, click on the three dots next to a location and select “Set default location”. You can also delete a location in the same menu.

How your customers will use it

When your customers initiate the checkout process, they will be able to choose between shipping the order or picking it up at a certain location.

pickup info screen

In case they choose “Local Pickup”, they will be able to select from which location they would like to pick up the order, just like they would do with a shipping method.

pickup shipping screen

Then, they can just complete the remaining steps of the order and at the end of the process, the customer will receive an email with the pickup instructions that you defined in the administration area.

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